Careers

• Flight Attendant
• Sales Manager
• Web Application Developer (PHP)
• Customer Support Agent

Flight Attendant

The Company expects its flight attendants to be continually aware that their primary function aboard the aircraft is to provide for the safety of the passengers.  During the performance of all in-flight duties safety factors must be paramount in the mind and action of the flight attendant, and a habit of constant vigilance developed and maintained.  Genuine concern for the comfort of passengers should be evident in the demeanor of all the company's flight attendants. How our passengers view your job performance largely determines their perception of Mauiva Airlines.  It is essential that the passengers view us as professional, courteous, friendly, and efficient. The flight attendant must use the manual outlines procedures for providing safe, efficient, and courteous service.  The skill and graciousness with which services are delivered will distinguish you to our passengers.  You will be selected as a flight attendant for this airline because the owner believes that you are highly qualified for the job.  We are confident that you will perform your important duties in a manner that reflects the pride we have in you and the confidence you have in yourself.

Qualifications:
To be considered for employment and to maintain a position with Mauiva Airlines as a flight attendant, a candidate must:

• Be a U.S. citizen or possess a valid Alien Registration Card.
• Have reached the age of 21 by completion of training.
• Have at least a high school diploma or GED.   College is preferred.
• Be fluent in the English language.  Multilingual candidates are preferred.
• Be of sufficient mental and physical health, strength, ability, and judgment to conduct an emergency evacuation and to manage the duties and responsibilities of the position as outlined in the Flight Attendant Manual.
• As with any Mauiva Airlines employee, to display integrity and professionalism to our customers and to each other at all times.
• Submit to substance abuse testing procedures. 
• Successfully complete the initial training program and all subsequent follow-up training.
• Following training, possess and maintain current FAA Flight Attendant Certificate of Demonstrated Proficiency for Group I aircraft.

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Sales Manager

Responsible for developing and maintaining business relationships with local, regional, and national hotels to generate tourism results for Mauiva Air Tours. Develops goals, targets, pursues and generates sales through assigned market segment. Assists in the development of collateral sales materials and promotions for targeted markets to increase visibility, increase sales, and maintain a high profile in the tourism community locally, domestically and internationally.

Requires at least five years of progressive experience in the tourism industry, preferably in a theme park, hotel/resort, visitor bureau or related business. Requires a track record of success in promoting and selling to the tour or travel industry, with demonstrated ability to utilize local, regional, national and international markets to accomplish key sales objectives.

Requires depth and breadth of knowledge of the hotel/resort market. Requires demonstrated ability to set and achieve sales objectives, plan strategies and methods, and effectively implement the sales plan in assigned markets. Requires professional selling skills, demonstrated skill in making presentations, ability to maintain existing clients and develop new business. Requires outstanding organizational, verbal and interpersonal communication skills. Strong client and account management skills required. Computer proficiency with ability to use Microsoft Office Products (Word, Excel and PowerPoint ) and database software is required. Requires the ability to build positive relationships and linkages with hotels, resorts, timeshares and other businesses to position and promote Mauiva Air  Tours.

Education:
A bachelor’s degree in business, marketing, or closely related field (or equivalent education and experience) is required.

• Develops comprehensive and detailed marketing and sales plan for hotels, resorts, timeshares and guest service desks to generate and increase sales in this market segment. Identifies and builds qualified leads, develops measurable goals and objectives, determines methods and frequency of in-person sales calls, telemarketing and other contacts. Proposes and coordinates public relations and advertising programs for assigned markets.
• Develops criteria for each account to include attendance goals, positioning of Mauiva Air Tours against competitors, and marketing goals for each client (including familiarization tours, trade shows, promotions, advertising, and incentives).
• Prepares selling strategies for each venue and coordinates sales calls, including collateral material. Reviews contract rates with Director of Sales prior to issuance. Conducts sales presentations for all market segments. Conducts “maintenance calls” to existing client base according to plan to ensure marketing and sales objectives are met or exceeded. Develops new clients in all market segments locally, domestically and internationally. Calls on key per capita and hotel companies to stimulate business.
• Develops and initiates a scheduled client education program. Plans and coordinates ongoing contact and follow-up program for familiarization tours, trade shows and travel related media.
• Actively participates in various industry trade shows, meetings, seminars, and product launches to increase market awareness and development. Stays abreast of market and industry changes by researching markets and maintaining a strong relationship with resorts, hotels, time-share and other clients.
• Ensures organization, follow-up and closure on all sales calls, inquiries and commitments. Updates database and coordinates mailings to clients.
• Additional duties as assigned.

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Web Application Developer (PHP)

Growing user experience team seeks a highly skilled application developer interested in taking on fast-paced development work with an aggressive release cycle. Advanced knowledge of PHP and DOM scripting is required. The team provides services that support the entire organization, including the design and development of new web-based products and services, as well as maintenance and incremental improvement of existing systems. The role requires interaction with the various teams within the organization, enabling the development team to execute on projects in alignment with client objectives.

This position will report directly to the Director of User Experience Design.

Minimum Requirements:
A bachelor’s degree in business, marketing, or closely related field (or equivalent education and experience) is required.

• At least 3 years of PHP experience
• Familiarity working within an MVC framework
• Strong AJAX knowledge, utilizing either jQuery or Prototype
• Experience using SVN for source control
• Solid knowledge of CSS and XHTML and ability to troubleshoot cross-browser issues
• Strong analytical and problem solving skill
• Strong written and verbal communication skills
• Experience working in a scrum agile environment
• *Only candidates who submit an online portfolio of previous works will be considered.

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Customer Support Agent

Normal Work Days & Hours: Two shifts currently (1) M-F 11am- 8pm and (2) M-F 9am- 6pm ; both with flexibility for holidays and weekend shifts as needed.

Description:
Looking for motivated, self-starter with proven excellence in previous customer service roles. Must have strong problem solving skills and a positive attitude. Agent will be responsible for general customer service by phone and email for various product lines as well as some higher level tasks involving procedural development and individual account management.

Objectively Measurable Requirements (education, work experience, computer skills, etc.) Must have previous customer service experience with references. College or higher level education beyond high school preferred. Good understanding of Microsoft Applications such as Outlook, Excel, Word and MSCRM.

Subjective Requirements:
Goal Oriented, Positive and Out-going

Additional Information (physical/mental demands):
Entry Level into a fast-growing and developing company/call center. May involve high pressure and immediate deadlines at times.

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